The BA will be expected to work in fast paced projects and will be expected to be organized, multi-task, take initiatives and be customer friendly. BA will work on gathering requirements for an web-based application that will automate a current paper driven process.
Need a BA with Agile, and end user support experience to work projects. Experience with PEGA preferred.
EXPERIENCE:
RESPONSIBILITIES:
The BSC will be responsible for:
- gathering and documentation of business requirements,
- creating user interface/user experience mockups, workflows, use cases, user stories,
- user documentation for training purposes,
- test scripts and test plans.
Skills required:
- Experience in the complete SDLC including Agile methodology.
- Experience writing documentation including BRD, FRD, Use Cases, User Stories etc.
- Experience with end user support using Adobe XD, Visio and other design tools (Adobe XD preferred).
- Ability to gather and interpret relevant information via interviews, observation, surveys, meetings and reading manuals/documentation.
- Experience in writing test plans and test scripts and conducting various testing.
- Experience in creating user training manuals and conducting user training and demos.
- Customer service/end user support/helpdesk support experience preferred.
- Ability to analyze complex business processes and workflows and propose areas for improvement.
- 4-year college degree or equivalent study required
Required/Desired Skills
Skill Required /Desired Years of Experience
Experience with developing systems via a structured SDLC methodology including Agile methodology.Required
Experience with developing various documentation including BRD, FRD, Use Cases, User Stories etc.Required
Experience in developing UI/UX mockups and workflows using Visio and other design tools (Adobe XD preferred).Required
Ability to gather and interpret relevant information via interviews, observation, surveys, meetings and reading manuals/documentation.Required
Experience in writing test plans and test scripts and conducting various testing.Required
Experience in creating user training manuals and conducting user training and demos.Highly desired
Ability to analyze complex business processes and workflows and propose areas for improvement.Required
4-year college degreeRequired
Customer service/end user support/helpdesk support experience preferred.Nice to have
Brandon Consulting Associates, Inc. is an EQUAL OPPORTUNITY EMPLOYER and has been in business for 29years.
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