Job Description

Who We Are:

At Mainstream Electric, Heating, Cooling, and Plumbing, we keep on growing because we only hire the best, and our customers love us for it; our BBB A+ rating is no accident! We've been at this for over 20 years here in the Spokane/CDA area. We want team members who are committed to solving problems for our clients, doing the job right, and standing by their work 100%.

We only hire the highest skilled, most reliable, licensed electricians, plumbers and air conditioning techs in the business. A team that stands behind their work with fair, consistent pricing and a workmanship guarantee. Now we want YOU to join our award winning team at Mainstream! 

We are looking for an entry level or experienced dispatcher that has good customer service experience and the desire to learn! 

The Good Stuff:

• Medical, Dental & Vision Insurance
• Pet Insurance
• 401k with 4% company match
• PTO, Paid Holidays, Paid Wellness Time
• Employee Discounts
• Continuous education to further your development

What does the job entail:

• Organize & coordinate daily schedules based on call priority & technician ability
• Monitor performance of Service Technicians
• Communicate with customers in a timely & effective manner
• Understand sales goals & hold team accountable
• Ensuring the right technician is scheduled on the right service 
• Deliver call scripts with an authentic cadence; be clear, compelling and personable
• Maintain and update customer databases with complete and accurate information

Apply now and our recruiter will be in touch within 24 hours. 

Job Tags

Full time,

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