Automotive Quick Lube Express Manager
Plans, organizes, leads, and controls the flow of service work through the Quick Lube service department in a professional, timely manner while ensuring quality repairs at a fair cost to the customer. Sells and makes recommendations of services based on inspections and recommendations from manufacturer based on mileage and service history.
ESSENTIAL DUTIES
Schedules shop work to facilitate maximum productivity in accordance with dealership policy and the technician skill level required.
Conduct alignment check on every vehicle that comes through the shop with provided equipment.
Ensures proper repair order documentation, i.e., complaint, cause, and correction noted on every repair order with punch time for each operation.
Reviews job status frequently, logging status and reporting any change in time or cost estimates to the appropriate service advisor and/or customer.
Ensures that technicians follow the proper inspection procedure outlined by the manufacturer.
Advises parts manager and service manager of repetitive shortage so that corrective action can be taken.
Maintains high customer satisfaction ratings.
Understands, keeps abreast of, and complies with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
Assists with safety, housekeeping and OSHA Right-to-Know policies and procedures throughout the service department.
Maintains a clean work area.
Maintains a professional appearance.
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