Job Description

HR Operations Coordinator - New York City

Company Overview

Good Apple is a highly specialized media and measurement agency. We develop impactful, people-first paid media strategies for brands that care to make a difference in the pharma and retail space. Good Apple prides itself on the core values of Unstoppable Momentum, Pathfinding, Always Growing, Heart First, and Intense Inner Drive. 

 

Position Overview

Good Apple is looking for a proactive and organized HR Operations Coordinator to support the People Team and oversee the daily operations of its New York City office. This entry-level role will be responsible for various tasks, including providing HR administrative support, coordinating recruitment, and managing office logistics. The Operations Coordinator will play a pivotal role in creating a welcoming and efficient environment for employees. It will also serve as the main point of contact for the NYC office. 

Responsibilities

HR Administrative Support

• Maintain and update employee org charts to ensure proper team structure and company visibility.
• Assist with HR administrative tasks, such as tracking performance review submissions, time-tracking system management, organizing HR meetings and training, and managing platform access.
• Help route HR-related inquiries from employees and managers to the appropriate HR team lead.
• Coordinate travel and other logistics for employees attending conferences, client meetings, and company off-sites.
• Contribute to special projects and initiatives as assigned by HR leads.

Recruitment Coordination

• Support the recruitment process by posting job openings, managing applications, and scheduling interviews. 
• Screen resumes and external applications to find qualified candidates for open positions.
• Manage internal referrals and provide consistent updates to candidates, the internal hiring team, and external agencies throughout the recruitment process.

Office Logistics

• Serve as the primary point of contact for all office-related needs in the New York City office, ensuring a smooth and efficient workflow.
• Manage vendor relationships for office operations, including catering, IT support, and cleaning services.
• Oversee office supplies and equipment, implementing inventory management systems to ensure cost-effectiveness.
• Maintain the physical office space to ensure it is organized, functional, and aligns with the company's brand and culture.
• Handle receptionist duties, such as greeting visitors, managing incoming calls, and directing inquiries.
• Manage incoming and outgoing mail and deliveries.
• Coordinate food orders for meetings and events.
• Assist with planning and executing office events, meetings, and internal initiatives to foster a positive company culture.

Qualifications

• Bachelor's degree in Business Administration, Human Resources, or a related field with a GPA of 3.0 or higher, or equivalent work experience.
• Experience or working knowledge of Google Docs, Sheets, & Slides.
• Excellent written and verbal communication skills.
• Highly organized with exceptional attention to detail and the ability to manage multiple priorities at once.
• Experience or willingness to adapt to using AI to streamline and optimize processes
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Flexible, adaptable, and able to thrive in a dynamic, fast-paced work environment.
• Experience with receptionist duties, vendor management, and event planning is a plus.

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